Netmera
Netmera empowers marketers to create meaningful, cross-channel experiences for their customers.
Categories
Campaign Management, Engagement Provider, Push Provider, Email Marketing
Resources
About Netmera
Netmera's Omnichannel Customer Engagement platform empowers marketers to create personalized and impactful customer experiences across multiple touchpoints.
With its powerful segmentation and automation technologies, Netmera allows brands to connect with their customers and improve retention & ROI through push notifications, in-app messaging, web pop-ups, email, feedback buttons, and SMS.
Netmera has all the growth tools you need such as Customer Journeys, Mobile AB Testing, Surveys & Feedback, Web Personalization, and Funnels to help marketers create engaging and converting experiences. The platform enhances customer engagement, increases conversion rates, and drives long-term brand loyalty.
Netmera's platform is trusted by leading brands such as Turkcell, Vodafone, Turk Telekom, beIN Connect, Pepsi, Starbucks, Sarmady, Mackolik, ayoba, ING Bank, ENBD Denizbank, and more to create personalized and impactful customer experiences across channels by leveraging powerful automation capabilities, and advanced segmentation combined with personalization.
Since we started working with Netmera, we feel like we can now do more than we could. We were already using Netmera for our push notifications, pop-up, and analytics that needs to reach our 39.4M subscribers. We can now set up feedback forms in a few minutes and collect instant feedback, allowing us to gain insights and take action more freely and fast. We can have real-time data. It also allows us to edit our campaigns whenever we want before publishing. We feel more confident and free.
Use cases
- How fastPay Increases its CTR by 55% and Boosts its Financial Transactions
Users were not completing some transactions and exited the screen without completing the process in the mobile application because of some struggles. Instructions were sent with Netmera’s push notification automation when users faced problems. Users’ struggle points and conversion tendencies while experiencing Fastpay were analyzed with the data storytelling method. Results: The efficiency of the communications increased by %80. The in-app click-through rate increased by %55.
- How Sarmady Increased Engagement by 5X With Personalized Push Notifications
Sarmady was looking for a reliable platform that has incredible scalability and performance to be able to send out personalized fast push notifications. It was challenging to personalize the user experience across channels. Sarmady partnered with Netmera because it allowed them to segment their users and create personalized campaigns. It also enabled them to scale up without having any performance issues while sending millions of push notifications. Results: Increase in engagement by 5X
- How Turkcell Digital Services & Solutions Increased Customer Effort Score
Turkcell was in need of a customer engagement tool with in-app survey capabilities to collect real-time insights. Netmera was the best fit because it was easy to use and offered in-depth reporting. Thanks to Netmera’s survey & feedback product, Turkcell was able to get instant feedback from its customers. This allowed Turkcell to gain insights, detect any problem beforehand, and take effective actions. Results: Increase in CES by 13%. Improve App Store Ratings by 50%.
- How Mackolik Boosts its Daily Sessions With Fast Push Notifications
Mackolik needed a reliable platform to trust with its billions of notifications. Netmera was the best solution with its patented high technology for Mackolik’s needs. Mackolik easily creates, edits, and automates notifications through the easy-to-use Netmera panel. By turning its push notification sounds into a “goal” sound, Mackolik increases its pageviews and builds a better customer experience. Results: 40M+ total sessions Boost retention by 20 20K+ notifications per day
- How beIN CONNECT Uses Advanced Segmentation
As a subscription-based service mostly focused on sports games, beIN CONNECT needed an omnichannel solution to maximize revenue while reducing churn. beIN CONNECT collaborated with Netmera and started to execute their marketing campaigns with advanced segmentation. They executed multichannel marketing campaigns using e-mail marketing, mobile, and web push notifications. Results: Increased retention by 10% Increased active users by 15% Increased new subscribers by 3X
