Adjust Security
Commitment to data security, privacy, and compliance
Rest assured knowing Adjust is an industry leader in transparent and reliable data protection.
Our privacy program
Adjust puts user privacy first.
ISO/IEC 27001
We are certified by the International Organization for Standardization (ISO) 27001:2013.
ePrivacy
Since 2015, Adjust has been ePrivacy certified; the ePrivacyseal is based on the requirements of the GDPR.
Privacy Laws
Adjust’s services adhere to the standards of privacy laws worldwide - like the GDPR, CCPA, or LGPD
Safe Harbor
Adjust’s COPPA solution for customers with child-directed apps has been certified by the Children’s Advertising Review Unit (CARU).
The MMP you can trust
Superior data security
Wondering why our competitors have so many compliance certifications? They need them. Here’s why we don’t.
Data residency
Get explicit data residency only at Adjust.
Choose where your data is stored
We are the only MMP that lets its customers determine the location of the storage of their data. This supports compliance requirements, gives users transparency, and our customers flexibility.
We manage our data servers
Adjust is in full control of the data it collects.
Data is never stored on public cloud servers
Unlike competitors, who store data on public cloud providers and create increased exposure to serious security risks, Adjust’s physical servers are fully under our control.
Reliability
99% uptime guaranteed
You can count on our services, always. With our own servers and solid business continuity plan in place, we can guarantee our customers a 99% uptime.
End-to-end proactive data protection
This is how we reliably secure data.
Data in transit
Data integrity is protected with HTTPS via TLS and Perfect Forward Secrecy (PFS).
Data at rest
Critical customer data is encrypted using AES256, and access is controlled.
Backups
Adjust has redundant servers, and backups are taken per region and continuously.
Data retention
All customer data is deleted from our database within 60 days post-contract termination.
The Security team you can trust
“At Adjust, we adhere to the strictest privacy policies, set rigorous security protocols, and regularly set the bar for MMPs and privacy. Data security and integrity are at the core of everything we do. In fact, we have a dedicated Security team proactively protecting customer and user data. Adjust's customers know they can rely on us for maximum data protection.”
Severin Discher
Head of Information Security
Snapshots of our security protocols
These give us full transparency over our systems and an increased capacity for tailoring them to our needs.
Access control
We operate on well-documented processes for access control, based on the least privilege, need-to-know, and segregation of duty principles.
Personnel security
At Adjust, security is part of the culture, with the belief that it is everyone’s responsibility. We provide regular, mandatory security training sessions.
Network security
Layered controls safeguard the confidentiality, availability and integrity of our customers’ data in transmission. All network traffic exchanged with customers is protected with HTTPS via TLS 1.2.
Operations security
We constantly monitor the availability, the reliability, and the security of our production systems, acting fast when issues arise.
System security
Both our servers and workstations are regularly outfitted with security updates and internal security controls. Our system configurations are consistently maintained and documented.
Application layer security
Our development team follows OWASP secure coding practices for our custom-built software. We also physically separate the database instances from application servers to further avoid security risks.
Logging
Adjust utilizes logging extensively to monitor activities in production and to investigate security events. Logs are collected in real-time over secure channels to a centralized logging service.
Penetration testing
Penetration tests are a pillar of our vulnerability management process. Our servers, network, and our web application undergo regular external assessments to remediate potential vulnerabilities.
How we protect Your data
We’re committed to privacy
We firmly believe that app users have rights to transparency, data privacy, and information security. That’s why we’ve published Adjust’s Privacy Policy, which you can view by clicking below.
Want to contact our Security team?
Sure, reach out to our Security team at security@adjust.com with any questions or concerns. Rest easy, knowing that keeping clients’ data private and secure is a top priority at Adjust.