Time of inactivity refers to the time elapsed since a user last engaged with an app. It is important to identify and segment inactive users based on the time of inactivity in order to run successful re-engagement campaigns.
Whether it be push notifications or in-app retargeting ads, re-engagement campaigns are an opportunity to remind inactive users why they installed an app in the first place. By retargeting inactive users with personalized relevant messaging, an app can reinforce value proposition and prevent users from churning.
It’s worth customizing messaging and adding deep links to ensure users are not only click on the ad, but are brought to the relevant area within the app to complete the desired actions once they are re-engaged.
Let’s explore some practical examples:
Time of inactivity: 2 weeks A user has been inactive for two weeks. In this instance, the user may simply be busy in the real world, and need only a gentle reminder of a unique app offering. Messaging could refer to the time of inactivity and read something like: “we’ve missed you in these past two weeks.”
Time of inactivity: 2 months A user has been inactive for two months. In this scenario, the user may need to be persuaded with a discount or special offer in order to reignite the enthusiasm they had for the app when they first downloaded it.
Time of inactivity: 6 months A user has been inactive for up to six months. In this case, it may be wise to communicate new features and added value an app presents since the user’s last time engaging with the app.
Remerge is the first platform custom-built for app retargeting, enabling app developers and mobile marketers to efficiently segment app audiences and retarget inactive users with personalized marketing messages to increase retention and lifetime value in the most efficient and scalable way.
Remerge’s international team of ad tech veterans focuses exclusively on app retargeting, streamlining complex and manual processes with technology to deliver the best possible experience for mobile marketers and users. With an infrastructure designed to maximize reach, app developers and marketers can seamlessly retarget up to 1,000,000 users per second across Facebook and 350,000 programmatic apps, globally.
An end-to-end integrated platform, Remerge eliminates manual efforts with simple, SDK-less data access, stores data securely in siloes and in compliance with strict German privacy regulations, and provides an analytics suite, which helps app developers truly understand the impact of their app retargeting campaigns.