What is a good conversion rate

Conversion rate is one of the most critical benchmarks for improving user acquisition (UA) and driving app performance. It measures how effectively your app turns interest into action. However, it varies by app vertical and conversion event (what you want to measure). Within the mobile app marketing context, conversion rate is commonly paired with installs per mille (IPM)—a metric that evaluates ad impression efficiency—to provide a comprehensive view of campaign effectiveness. In this article, we dive into Adjust’s latest data on IPM. 

Regardless of which metric conversion rate measurement is combined with, it helps marketers identify performance gaps, benchmark against industry standards, and refine strategies to maximize ad spend efficiency and app installs.

In this latest entry of our metrics series, we explore the importance of conversion rates, analyze trends across regions and verticals, and share actionable strategies to optimize your app’s performance and stay ahead of the competition.

What does conversion rate mean?

Conversion rate measures the percentage of users who complete a specific desired action, such as downloading an app or signing up for a service. It is a key metric to evaluate how effectively your app’s store presence and UA campaigns engage and persuade users.

In the context of app store performance, conversion rate can be categorized into two key types:

  • Page view to install rate: Measures how effectively users visiting your app’s store page convert into downloads.
  • Impression to install rate: Tracks how well your app drives downloads directly from search results or other listings, without users visiting the app page.

As we stated above, a common complementary metric to conversion rate is IPM, which measures the number of installs generated per 1,000 ad impressions. While conversion rate highlights the percentage of users who take action, IPM focuses on the efficiency of impressions in driving installs. When combined, these metrics provide a comprehensive view of how well your app engages users and converts interest into action.

Conversion rates also offer valuable insights into user behavior. They help identify high-value users, refine targeting strategies, and inform ROI-driven decisions. By analyzing conversion rates at various funnel stages—such as in-app purchases or sign-ups—you can uncover user experience (UX) issues and opportunities to improve your app’s overall strategy.

How to calculate conversion rate

To calculate conversion rate, divide the number of users who completed a desired action by the total audience exposed to the ad, then multiply the result by 100.

For example, if 800 users out of 20,000 exposed to a campaign download your app:

Conversion rate = (800 ÷ 20,000) × 100 = 4%

This means 4% of the audience converted into active users.

What is a good conversion rate?

According to AppTweak’s data for the first half of 2024, the average conversion rate across all app categories in the U.S. was 25% on the App Store and 27.3% on Google Play. 

On the App Store, the navigation category led the way with a conversion rate of 115%, while board games had the lowest rate at just 1.2%. Other high-performing categories included utilities and tools, which achieved a conversion rate of 48.6%, followed by finance apps at 32.8% and health and fitness apps at 30.8%. Travel apps showed moderate success with a conversion rate of 16.5%, while shopping apps averaged 10.6%.

On Google Play, the auto and vehicles category emerged as the top performer, boasting a conversion rate of 70.5%. Meanwhile, board games again recorded the lowest rate at 7.3%. However, music games stood out with a conversion rate of 45%, followed by utilities and tools at 36.8%. Shopping apps maintained a conversion rate of 27.7%, while health and fitness and finance apps posted rates of 23.2% and 19.7%, respectively.

IPM by region

In 2024, the global median IPM across all regions stands at 4.27. North America leads with an impressive IPM of 6.23, reflecting its strong potential for app install growth. Close behind is LATAM, with an IPM of 6.19, and MENA at 6.03, both highlighting significant opportunities for expansion. Europe also performed well, achieving an IPM of 5.29, while APAC, at 4.66, sits slightly above the global average.

IPM by vertical

Globally, utility apps recorded the highest IPM of 7.74. Entertainment apps followed at 6.94, while health and fitness apps delivered a solid performance with an IPM of 5.54. Mobile games maintained steady growth, achieving an IPM of 4.99.

Travel apps posted a moderate IPM of 3.27, and shopping apps held their ground in a competitive landscape with an IPM of 2.25. Social apps followed at 2.11, while finance and food & drink apps recorded the lowest IPMs at 1.21 and 1.64, respectively.

IPM by region and vertical

North America leads across most verticals, with entertainment apps achieving an impressive IPM of 18.99 and utilities apps following at 12.42. LATAM also performs strongly, particularly in utilities (10.48) and games (6.49), reflecting growing user engagement in these categories.

Europe showcases robust results, with utilities apps reaching an IPM of 10.50 and entertainment apps close behind at 10.67. MENA delivers competitive IPMs in utilities (8.72) and games (6.63), while APAC shows mixed results, led by utilities apps at 7.04 and games at 4.97.

Finance apps posted the lowest IPMs across regions, with MENA at 1.06 and APAC at 1.14. Social apps show moderate performance globally, with North America leading at 5.22 and LATAM performing well at 3.95.

When paired with click-through rate (CTR) data, IPM benchmarks offer deeper insights into campaign performance. A high IPM alongside strong CTR signals effective targeting and compelling creatives, while a low IPM despite strong CTR highlights issues like app store optimization or audience misalignment. For more on CTR benchmarks, check out our previous blog in the metric series.

How to improve conversion rates

Boosting your app’s conversion rates requires a strategic, multi-faceted approach. Below are strategies to drive meaningful improvements:

Personalize campaigns to drive relevance

Tailored campaigns leveraging dynamic ads and real-time adjustments deliver superior results. Use predictive analytics and machine learning to adapt ads based on user behavior or context—such as location, time zone, or device type—to create hyper-relevant and engaging creatives that resonate with your audience.

Optimize the user journey

Monitor every stage of the user journey, from installs to purchases, to identify drop-off points and refine your strategy. Streamline onboarding to avoid lengthy tutorials or excessive permission requests. Focus on showcasing immediate value in the first session, and guide users toward final actions by emphasizing micro-conversions, such as completing tutorials or adding items to wishlists. 

Optimize app store listings for visibility and impact

Your app store assets—icons, screenshots, videos, and descriptions—serve as your storefront. Ensure they are visually compelling and highlight your unique selling points (USPs) in the first screenshot or video frame to capture attention instantly. Incorporate high-value keywords into titles, subtitles, and descriptions to enhance discoverability. Regularly refresh your assets to align with seasonal trends, holidays, or new features, ensuring your app remains relevant and stands out.

Experiment with A/B testing

Continuously test and refine key elements, such as app icons, descriptions, screenshots, CTAs, and workflows, to determine what resonates most with your audience. With Adjust’s Audiences, you can segment users effectively and gain data-driven insights. This iterative approach helps improve engagement and drives higher conversions.

Align pre-click and post-click experiences

Consistency between ad creatives and app store listings is key to building trust and ensuring a seamless journey. With Adjust’s deep linking solution, TrueLink, you can guide users directly to relevant in-app content—whether it’s a special promotion for new users or an abandoned cart for returning users—ensuring a cohesive and frictionless experience.

Re-engage users mid-funnel

Even the best campaigns experience drop-offs. Re-engage users with targeted push notifications to complete unfinished actions, such as purchases or registrations. Encourage organic growth by integrating in-app sharing options, enabling users to seamlessly recommend your app to friends.

Focus on retention for long-term gains

Conversion is just the first step—retention is what drives sustained growth. Deliver a seamless experience across devices and platforms by syncing user progress and purchases between iOS, Android, and web apps. Use tools like heatmaps and session replays to identify and address pain points. Deploy targeted re-engagement campaigns to reduce drop-offs and keep users coming back.

Highlight social proof and trust signals

Boost credibility and drive conversions by prominently displaying user testimonials, case studies, and positive reviews on your app store pages and in-app experiences. Trust symbols like “Editor’s Choice” badges, secure payment icons, and industry certifications help instill confidence in potential users.

Ready to boost your app’s performance? Schedule a demo with Adjust today and discover how to measure, analyze, and optimize your campaigns for maximum impact.

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